Plus d.o.o. Podgorica takes its obligation to protect your privacy very seriously and will treat any information you leave carefully. By visiting our site and / or registering, you accept and agree to the practices described in our Privacy Policy.
Privacy Policy
Plus d.o.o., Podgorica, 29 Josipa Broza Tita, PIB: 03024938 (hereinafter Plus) is happy you have decided to visit our website ismod.me and expressed interest in our company and products.
Plus d.o.o. acknowledges the importance of your privacy, security and data protection and wants you to feel safe and comfortable while browsing our website.
When we collect your personal data or when you share it with us, we use it in accordance with this Privacy Policy.
This Privacy Policy clarifies:
What constitutes as personal data?
Personal data is data related to you that can be used to identify you directly (for example, your name and surname) or indirectly (for example, by pseudonyms such as your unique identification number). Personal data includes name and surname, address, year of birth, e-mail address and telephone number of a certain person. Personal information may also include numeric identifiers such as the IP address of the computer, the MAC address of the mobile phone or cookies.
What data do we collect and how do we use it?
We collect only the personal data that you are willing to share with us or the personal data necessary to provide and / or improve our services.
We collect and receive data through our websites, apps, social media and / or in other ways.
You can give us your e-mail address, name, phone number and other data so that we can provide you with information about our products, opportunities to participate in our sweepstakes or surveys, or simply if you want to receive information about special offers, discounts and / or other PLUS activities and offers.
We use your personal data solely for the purpose of PLUS business, as well as to manage, support and receive feedback on the provided service and to prevent breaches of security, violations of laws or contract terms.
We will use your personal data primarily to manage sales and orders, to conduct sweepstakes, special offers or surveys, to answer your questions and inquiries, to offer loyalty programmes, to send promotional content (unless you have asked us to remove you from the newsletter list), to conduct analyses and collect statistics.
Legal basis for collecting your personal data
Depending on the purpose of collecting and processing personal data, the legal basis for the processing of your data may be: Your consent, legitimate interest of PLUS (improvement of our products and services, prevention of fraud, insurance and maintenance of used tools, such as websites / apps / devices safe for use), execution of the contract or service you requested and regulations requiring personal data processing.
The period in which PLUS retains your personal data
PLUS stores the personal data that you have sent us via this website in its databases.
Your personal data will be kept by PLUS only for as long as it is necessary to answer your questions or solve your problem, provide better and new services, all in accordance with the applicable legal provisions.
PLUS is guided by the following criteria when determining the period in which it retains your data:
PLUS may retain your personal information after you stop using PLUS services or stop using this website for the purpose of fulfilling legal obligations or managing rights (before courts or other competent authorities) or collecting statistics and keeping records.
Your personal data will be deleted from all systems within PLUS when we no longer need your personal data for any of the above purposes.
We also want to draw your attention to the fact that you have the right to have your personal data erased at any time.
Automated decision making
In order to secure transactions that go through our sites and apps against unauthorized use of personal data and fraud, PLUS uses solutions by third party service providers. The fraud detection method is based on simple comparisons, associations, groupings, predictions and determination of atypical values using intelligent agents, data collection techniques by various in-depth data analysis techniques.
In the case of automated fraud detection, we may delay an order / request processing due to transaction verification and / or reject the order / request delivery service if we determine the possibility of fraud. In that case, we take all necessary precautions (including protection) to restrict access to your data, while you have the right to access the data on which we base our decision.
Profiling
When sending or displaying personalized notifications and content, PLUS may use techniques that are considered as “profiling”, i.e. any form of automated processing of personal data involving the use of mentioned data to assess the personal aspects of individuals, personal analysis or prediction of aspects related to personal preferences, interests, economic situation, behaviour and the like.
We enter the personal data collected in various interactions with you into our central database and analyse them to anticipate your personal preferences and / or interests.
Based on the conducted analysis, we send you or display notifications and / or content tailored to your interests and needs.
You reserve the right to object to the use of your data for “profiling”.
Who can access your personal data?
PLUS may share your personal information within the PLUS organizational units to fulfil legal obligations, prevent fraud and / or provide tools, improve products and services, or because you have given us your consent.
PLUS will not share your personal information with business partners and associates who intend to use it for direct marketing purposes, unless you have given us the permission to do so.
Your personal data may also be processed by trusted third party service providers which we use to perform tasks and activities on our behalf. In this case, we provide them only with the information necessary to perform the service, all the while requesting that they do not use your personal data for other purposes. Our service providers must provide the same level of security for your personal data as PLUS does, at all times.
We may disclose your personal data to trusted third parties who assist us in providing digital and e-commerce services, such as social media tracking, loyalty programmes, identity management, ratings and reviews, customer relationship management, network and browser analysis, and the like, third parties that provide product delivery services (mail services, delivery services), third parties that provide us with technical support such as platform or server accommodation providers, database support and maintenance, as well as software and apps, payment service providers (banks and other credit institutions).
We may forward your personal data to government law enforcement agencies in the following situations:
Is your personal data safe?
PLUS protects your personal data and takes the necessary steps to ensure its protection.
PLUS protects the data it collects and processes from unauthorized access by third parties.
Linking to third party websites
The PLUS website may contain links to other websites. PLUS is not responsible for the content, accuracy or function of these websites. The links are provided in good faith and PLUS cannot be held responsible for any subsequent changes to other websites it shared a link to. We encourage you to be attentive and carefully read the privacy policies on other websites you visit.
Some of our websites have the option to share the website address with another person by e-mail. This feature means that we may collect your e-mail address and / or e-mail addresses of individuals with whom you shared the link to the website. E-mail addresses collected this way are not used for any purposes other than to fulfil your request. These e-mail addresses are not stored and are deleted immediately upon the fulfilment of the request.
How can you view, verify, modify or delete the personal data you have sent us?
You reserve the right to contact us in order to get all your data we stored. You can also request the deletion, correction or modification of the data by sending an e-mail to: support@plusmne.com
What is our policy on collecting data received from minors who use our websites?
We find it extremely important to protect the privacy of minors (children) in the world of electronic communications, as well as to encourage parents and guardians to participate in monitoring the electronic activities of minors.
The processing of personal data is legal if the person is at least 18 years old and / or with the permission of a parent and / or guardian.
Parents are asked to pay special attention to their children’s electronic activities and to warn children not to provide personally identifiable information electronically without their permission. Parents and / or guardians may view, verify, modify or delete their child’s personal information at any time.
Can the terms of the Privacy Policy be subsequently changed?
PLUS reserves the right to amend and correct this Privacy Policy.
Your rights and options
PLUS respects your privacy.
Your rights:
Your right to be informed. You have the right to receive clear, transparent and easily understandable information on how we use your personal data.
You have the right to access your personal data provided to us, respecting the prescribed restrictions. In case of providing information, a fee for administrative costs might be charged.
You have the right to request the correction and / or supplementation of personal data.
You have the right to request the deletion or removal of your personal data. Your right to delete and / or remove personal data is not an absolute right as we may have a legal or legitimate basis for retaining your personal data.
You have the right to object to the processing of personal data that is processed on the basis of public interest or legitimate interests, including the creation of profiles at any time
You can unsubscribe or opt out of receiving direct advertising content at any time.
You have the right to contact the personal data protection authority and the right to file a complaint regarding data protection and the manner of implementation of the PLUS Privacy Policy.
Before filing a complaint with the data protection authority, feel free to contact us to help you protect your rights.
You have the right to forward, copy and / or transfer data from our database to another database. This right applies only to the data you have provided us with, on the basis of a contract or consent or if the processing is carried out automatically.
You have the right to request a restriction on the processing of your data. This right restricts the processing of your data, which means that we can store it, but cannot use or further process it.
You can contact the personal data protection officer regarding your rights and the manner of their realization via e-mail: support@plusmne.com
Why do you have to accept the terms in the Privacy Statement?
PLUS uses web services to collect and process your personal data. This includes the processing and transfer of your personal data outside the borders of Montenegro.
This Privacy Statement provides you with all the necessary information (in a simple way) so that you can choose whether to use this website and whether to send PLUS your personal data or not.
By visiting our website, as well as communicating electronically, you accept and consent to the processing of your personal data in the way elaborated in this Privacy Statement.
If you are interested in certain services we provide (sweepstakes, newsletter, new product details), we will gather additional direct personal data from you (name and surname, address and e-mail address). In that case, we will ask for your consent to the collect and use your personal data, and use it exclusively for the intended purposes.
If you have any questions regarding this Privacy Statement, please contact us at support@plusmne.com and we will be happy to answer all your questions.
Contact
If you have any questions regarding the protection of your personal data, how we handle your personal data and how we use it or if you would like to exercise the aforementioned rights, feel free to contact us via e-mail: support@plusmne.com.
