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+382 20 875 773

ismod@plusmne.com

Additional support

Questions and answers

ISMOD is intended for adult smokers who want to consume tobacco products and enjoy the proper taste of tobacco. Cartridges are used without many of the side effects of cigarettes, such as ash and smoke. ISMOD is the most advanced device for non-combusted tobacco cartridges because it uses advanced technology to heat tobacco instead of burning it, releasing nicotine-flavoured steam. ISMOD and non-combusted tobacco cartridges are not for minors (under 18 years of age).
ISMOD does not produce smoke because it does not burn tobacco. It generates tobacco vapour, which is actually what you see when you use ISMOD and non-combusted tobacco cartridges.
The ISMOD device is designed to work exclusively with non-combusted tobacco cartridges. Cartridges from two manufacturers are currently present on the Montenegrin market and both are compatible with the ISMOD device. We recommend NUSO non-combusted tobacco cartridges because a large number of consumers stated that the NUSO cartridges do not spread unpleasant odours after consumption.
YES. The use of ISMOD devices and cartridges of non-combusted tobacco is permitted by law in all HORECA establishments. You can use ISMOD devices in any enclosed space without restrictions, unless the owner of that space says differently.
You can find ISMOD devices and accessories at over 50 points of sale in Montenegro. All locations are marked in the Sales section of our website.

If your ISMOD device stops working, first make sure that the device batteries are sufficiently charged. If they are, simply press the reset button. Is your ISMOD still not working? Please, contact customer support: Via phone 069 308 846 or send us an e-mail support@pulsmne.com.

If you have any questions or need help, please contact our Customer Support team: Via phone: 069 308 846 Monday – Saturday 08:00h – 22:00h. Via e-mail: support@plusmne.com

Plus d.o.o. Podgorica
Ulica Josipa Broza Tita 29, 81000 Podgorica
ismod@plusmne.com
+382 20 875 773
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